Frequently Asked Questions

Answers to the most frequently asked questions about our signature program

1. What if I want to take your programs but my partner doesn't?

It only takes one person to improve a marriage... and finances. If our program appeals to you and not to your partner, we encourage you to come on board anyway. The fee remains the same as the per couple price. That way, your partner can join you at any time throughout the course of the program. He/she may start to notice some positive shifts happening and decide they want to join you.

2. I (and/or my partner) don't want to share our private information in a public program such as this. Can you help us?

You will never be asked to share anything in public that you do not want to. Each of the 12 lessons in our Webinar format is designed for you to get exceptional value applying what we teach. In addition, whenever you need support for challenges that you want to keep private, you have the added value of PRIVATE one-on-one coaching via our weekly coaching hotline, PLUS private email coaching (for the first ten participants only).

3. Is this program only for married couples?

Our program is open to all committed couples, married or otherwise. We recommend that couples participate together for optimal results. If you are currently dating and thinking about marriage, this would be a great time for you and your partner to take this program.

4. What's the difference between coaching and therapy?

Developmental coaching forms part of our program. We want to make it clear that coaching is not therapy. Therapy focuses on the past and healing hurts and wounds rooted in childhood. Coaching assists functional couples to be more functional. Coaching assumes you are both healthy and whole. Therapy focuses on feelings and exploring the root of problems. Coaching focuses on actions, the future and solving problems.

5. What exactly is a Webinar?

A Webinar is a seminar conducted via the world wide web. You'll receive a special link where you download our software onto your computer. Then, each week, you log into the Webinar software program and we'll guide you through each lesson. You'll have plenty opportunity to interact with us (and your fellow participants) via live textchat and webcam. You have the option of participating in the audio portion via your regular phone line, or via our Webinar software program using your computer microphone (see next question).

6. Is there any special equipment I need to get?

Your computer and telephone are minimum requirements. PC's are preferable as our Webinar software may not be compatible with Macs. High speed internet connection is best for optimal results. You can use VOIP to access the audio part (instead of your regular phone) via our special Webinar software. In that case, you'll need a microphone and speakers. The best type of microphone for you and your partner to share would be a desktop free-standing mic or a webcam with a built-in mic. A webcam is optional (recommended).

7. Will we receive anything physical in the mail?

The contents of this program are all virtual. That is, downloadable via the internet and accessible via phone and our Webinar software. We'll give you a link to access everything you need. If you prefer not to print out your two copies of the 150 page guidebook, you have the option of upgrading to the physical workbook for an additional fee of $100. Just check this option on the order form.

8. How do I know that my online payment is SECURE?

ALWAYS look for these TWO signs when ordering over the internet: (1) This padlock symbol at the bottom right of your browser for Internet Explorer users, OR the little key for Netscape users. (Firefox users also have a little golden padlock at the end of the link and at the bottom right of the screen. PLUS (2) The address bar at the top of your browser should start with "https://" like this: --- The "s" stands for Secure! Now you know! And you can look for these two signs any time you place orders over the internet to feel safe that your credit card information is securely protected! You'll see these two signs (padlock or key and https) on the page where you enter your credit card details.